Cancellation policy
Wine Club subscriptions (Origine, Maestrale, Scirocco) include one shipment every 6 months at the price shown on the product page. The amount is charged automatically to your registered payment method and the subscription renews automatically at the end of each period.
HOW TO CANCEL
You can cancel at any time, with no penalty, by emailing customers@collinedelvento.it with your name and order number. Cancellation takes effect from the next renewal if we receive it before the billing date. Shipments already charged remain payable and will be delivered as normal.
RIGHT OF WITHDRAWAL
If you buy as a consumer, you may withdraw within 14 days of receiving your first shipment, under the terms set out in Section 5-bis of our Terms of Service. Opened bottles cannot be returned unless faulty.
PRICE CHANGES
If the subscription price changes, we will notify you by email at least 30 days in advance. You may cancel free of charge before the change applies.
FAILED PAYMENT
If a charge fails, we will let you know by email. If payment is not settled, the subscription may be suspended.
CONTACT
Email: customers@collinedelvento.it
Phone: +39 351 676 1870
Phone: +39 351 676 1870